Rk11 Privacy Policy — Our commitment to keeping your data safe

When you register and use rk11, we collect certain personal information that is necessary to provide you with the best experience and keep your account secure. We do not collect any unnecessary or excessive information.

In the interest of transparency, here is a full breakdown of exactly what information we collect and why.

Rk11 uses the data it collects solely for specified purposes. Your information is never used for anything else without your consent. In line with our privacy policy, a lawful basis is confirmed before any use of your data.

Below is a complete list of the purposes for which we use your information. Your data is not used for anything beyond what is listed here.

• Creating and managing your account and verifying your identity.
• Mobile banking details are used to process deposits, withdrawals, and transactions.
• To ensure platform security and detect fraudulent activity.
• To keep you informed about important updates, bonus offers, and promotions.
• To personalize your gaming experience and show you relevant content.
• To ensure compliance with responsible gaming guidelines.
• To meet legal obligations and assist in dispute resolution.
• To improve customer support and resolve technical issues.

Rk11 uses cookies to keep the website running smoothly and to improve your experience. Cookies are small text files stored in your browser. They help remember your login state and ensure the website functions properly.

• Essential cookies: Login sessions and security tokens — essential for the website to function.
• Functional cookies: Your preferred language and game settings — used to personalize your experience.
• Analytics Cookies: Page views and click patterns — used to improve the platform, but never linked to your identity.
• You can disable cookies at any time through your browser settings.
• Disabling certain cookies may cause some website features to stop working.

Rk11 never sells or rents your personal information to third parties. However, limited data may be shared with trusted partners as needed to operate our services. Any such sharing is always governed by strict confidentiality agreements.

The circumstances under which your information may be shared are listed below. Outside of these, your information will never be shared without your consent.

• Payment Processors: Information required to process transactions via bKash, Nagad, and Rocket.
• Technology Partners: Server hosting and security service providers who are bound by confidentiality agreements.
• Legal grounds: In response to a court order or a lawful request from law enforcement.
• Fraud Prevention: Suspicious data may be shared with industry anti-fraud organizations.
• In the event of a business acquisition or merger, you will be notified in advance.

Rk11 uses industry-leading security technology to protect your data. Our servers are housed in secure data centers and monitored around the clock. Every transaction and account detail is stored in encrypted form.

• All data transmission is secured with 256-bit SSL/TLS encryption.
• Passwords are stored using bcrypt hashing — no staff member can ever view your password.
• Regular security audits and penetration testing are conducted.
• Data access is restricted to authorized staff only, and access logs are maintained.
• Data is retained while your account is active; after closure, it is kept for 5 years for legal compliance.
• If a suspicious login is detected, your account will be automatically locked and you will be alerted.

Rk11 is an adult gaming platform and does not serve anyone under 18. Age is verified at registration, and any account found to belong to a minor is closed immediately.

• We do not knowingly collect personal information from anyone under 18.
• If a minor's account is identified, all associated data is deleted.
• If you have any concerns, parents can reach us at [email protected].
• Large withdrawals cannot be processed without identity verification, which also helps confirm age.

Under rk11's privacy policy, you have important rights over your personal data. To exercise any of these rights, contact our support team and we will respond within 30 days.

Rk11 may use third-party game software or payment gateways on the platform. These third-party services have their own privacy policies that are outside rk11's control.

• Game software providers receive only technical game data, not personal information.
• Payment gateways (bKash, Nagad, Rocket) operate under their own security policies.
• rk11 is not liable for any incidents involving third-party services.
• All partners are bound by confidentiality agreements.

Rk11 may update this privacy policy from time to time. For significant changes, you will be notified at least 7 days in advance via your registered mobile number or email. Continued use of the platform after any changes constitutes acceptance of the updated policy.

• Each update will include a "Last Modified" date.
• For major changes, a separate notification will be displayed at login.
• Previous versions are kept in an archive and can be provided upon request.
• If you object to any policy change, you will have the option to close your account.

If you have any questions, concerns, or requests regarding our privacy policy, please contact our support team. We are committed to responding within 30 business days.